How much does ordering from Official Easter Bunny Mail cost?
The prices vary depending on what you order from our website. Letters from the Easter Bunny start at $9.95 (USD) and Official Egg Hunter Certificates at $7.95 (USD). At only $9.95 (USD) per letter, this will probably be the most affordable gift you purchase this year and will more than likely be the most memorable one. A wonderful way to make sure you get the best deals every year is to sign up to receive our newsletters and reminders via email. We are always sending out coupon codes and exclusive deals that are limited to our customers who receive our newsletters and reminders. You can sign up for our newsletters and reminders by Clicking Here.
How is ‘OfficialEasterBunnyMail.com’ different from
other websites selling Letters from the Easter Bunny?
Official Easter Bunny Mail is much more than just a letter from the Easter Bunny. It's a complete, custom letter and gift bundle that is designed completely by you! We don't have pre-bundled packages, we allow you to add whatever items (upgrades) you like to your letter from the Easter Bunny, one at a time, so each package not only fits the recipient perfectly, it also fits your budget every single time. Every kid wants a present directly from the Easter bunny, and OfficialEasterBunnyMail.comis the only website to offer such a remarkable way to design each order! The original, and still the BEST!
How do I place an order online?
Ordering is easy and convenient! Simply select the 'ORDER’ button at the top of the page. You will then receive a drop-down menu asking you what you would like to order, then just select the item you want to order and the site will direct you on your way to completing your order. If you are ordering a letter from the Easter Bunny, you will be able to select your background, which text to use and enter your child's personalized information and with our new Easter Bunny Letter Designer, you'll be able to edit the entire Easter Bunny Letter, making it just right! Once you have finished customizing your letter you will be able to add any of our wonderful letter upgrades to make your order from the Easter Bunny just right.Once you have completed the design process, you'll then have a chance to review your order and we will email you a complete copy of your order including all the customizations that you input. You then will be emailed a payment receipt once checkout is complete. It's simple, secure, and easy.
Can I place my order(s) by phone?
No. To guarantee that each personalized letter from Official Easter Bunny Mail is perfect; our online ordering feature is the safest and most accurate ordering method.
How do I personalize my child's letter from the Easter Bunny?
During the ordering process, you'll be asked to edit the text template that you select for your letter from the Easter Bunny. The ordering process will ask you for unique things that only the Easter Bunny would know and input those into the letter template for you. You will even get to edit the template itself to add even more customizations and personalization’s.And with our new Easter Bunny Letter Designer, you'll be able to edit the entire letter from the Easter Bunny, making it just right! It's simple, secure, and easy.
Can I use my own text for the Easter Bunny letter or copy/paste text?
YES! Using our unique Easter Bunny Letter Designer, you can write your own letter from start to finish! You can even copy/paste pre-written text into your letter from the Easter Bunny. It also supports using other languages. It will be written just like you see it on the screen. (Of course, you could always use one of our unique, pre-written templates as a starting point, too!)
Do you offer a Easter Bunny letter for newborns?
SURE! We understand how important a baby's first Easter can be! That's why we offer a special letter written just for newborns. Just place your order as normal using our simple Easter Bunny Letter Designer and select the 'Baby’s First Easter'text template when you get to that step of the design process. (Tip: The background you choose for your letter from the Easter Bunny doesn’t matter. But when you get to the 'Choose the text template for your letter' section is where you want to select the right text.)
I have more than one child, will they receive the exact same letter from the Easter Bunny?
Absolutely Not! Well that is unless you just want them to, you see we offer unique templates as a starting point, but the real power is in our unique Easter Bunny Letter Designer! You'll be able to edit each letter from the Easter Bunny, making each letter completely unique! Plus, we have over 20+ text templates to start from so the combinations are endless.
Can I receive a discount if I order more than one Letter From the Easter Bunny?
Sure! Before your initial order, just click use the Tell A Friend page on our website. We'll give you an instant coupon code for 10% off everything on our site, including any shipping charges, just for spreading the joy that a personalized letter from the Easter Bunny from Official Easter Bunny Mail can bring to others!
Do you sell any of the items in your Easter Bunny packages individually?
No. None of the letter from the Easter Bunny upgrade and gift items are available for individual sale.
What are my payment options?
We accept online orders using Visa, Mastercard, Discover, and American Express. You can even use your Visa or Mastercard Debit card. We also accept payments via PayPal and via online checks. Note: To pay via online check you must be a active PayPal member.
Can I pay by personal check or money order?
No. We apologize for any inconvenience. However, you can pay via online check if you are an active PayPal member.
Do you charge sales tax?
Sales tax will only be assessed for orders that are ordered from or shipped within the state of Alabama (5%).
Can I send a letter to an adult?
Yes. But, please keep in mind that we are first and foremost a children's Easter Bunny letter site. Therefore, we do not allow adult content in any letter. Examples of adult content include but, are not limited to: profanity, sexual content, violence and/or drug or alcohol use. We reserve the right to cancel and refuse to fill any order we deem as inappropriate content coming from the Easter Bunny.
Can I send a letter that says that the Easter Bunny is not real or that he is dead?
No. We also do not send anything saying that the Easter Bunny will never visit someone again and/or never bring them presents again. You cannot send a letter saying that the Easter Bunny had died many years ago or any variation to the story. Our website is primarily designed to keep the belief in the Easter Bunny alive for as long as possible. We know the issue will come up as children get older but this is a discussion that the parent needs to have with their child and not have a letter sent telling them.
When will my child's letter ship?
Orders usually ship out within two business days of the time you place your order, or you can select the option to delay your shipping date and choose from a wide selection of dates that are closer to Easter. If you select a delayed date then your package will be prepared and then binned in our storage facility until the date you have selected.Please allow up to 10 days for your First-Class letters and package(s) to arrive. We recommend purchasing UPGRADED SHIPPING for faster delivery! Tracking will be provided when available. First Class Letters do not receive tracking codes.Shipping times per the USPS shipping guidelines* (for U.S. orders):USPS Retail Ground (Formerly Parcel Post): 2 to 8 business days(Please note that during the Holiday Season it can take up to 16 to 18 days to receive an item that has been shipped USPS Retail Ground due to heavy traffic volume during the busy holiday season.)First-Class-Mail: 1 to 3 business days(Please note that during the busy holiday season it can take up to 6 to 8 business days to receive an item that has been shipped First Class due to heavy traffic volume during the busy holiday season.)Priority Mail: 1 to 3 business days (Highly recommended!)(Please note that during the Holiday Season it can take up to 6 to 8 business days to receive an item that has been shipped Priority Mail due to heavy traffic volume during the busy holiday season.)Priority Mail Express: 1 to 2 days(Please note that during the Holiday Season it can take up to 4 to 5 days to receive an item that has been shipped Priority Mail Express Mail due to heavy traffic volume during the busy holiday season.)*Please note International delivery varies by destination and customs regulations. International shipments may require additional shipping time, up to 21 days depending on their destination.To ensure prompt delivery, OfficialEasterBunnyMail.comhighly recommends ordering early and upgrading your shipping to Priority Mail. We do not suggest delaying your shipping date, instead we suggest receiving the package early and having an adult remove it from the mailbox and put it up for safe keeping and when the time is right then simply put the letter or package back into the mailbox and watch the Easter magic happen. That way you are not on pins and needles waiting for the mail to arrive and you can choose the best time to spring the surprise and avoid any delays that the holiday mail system may bring.
How do I know if my Official Easter Bunny Mail order went through?
Once you've completed the design process, you will receive a copy of what you have added to your shopping cart, once you have added all your orders to your shopping cart and checked out you will be emailed a receipt from us for your purchase. This email will include a‘Order Number’ for the entire order as well as a‘Unique Item Number’ for each individual letter that was within the order. Be sure to add the @santasofficialnorthpolemail.comdomain to your SAFE SENDERS list in your email software! This will ensure you receive important emails regarding your order.
Why didn't I receive my email confirmation?
If you did not print your receipt at the end of your check out, the email receipt may have been sent to your 'SPAM' folder. If you have any concerns or questions with your order, simply contact us using the contact us link at the top of the page in the menu bar.Be sure to add the @santasofficialnorthpolemail.comdomain to your SAFE SENDERSlist in your email software! This will ensure you receive important emails regarding your order.
How do I make changes to my order?
If you need to make changes to your order, please contact us immediately. You may contact us using the contact us link at the top of the page in the menu bar.(Note: It is important that you contact us within 24 hours of placing your order to make any necessary changes.) Contact Us Now!
Do you ship to PO Boxes?
Yes. In some cases, depending on your package design the package may not fit in a smaller PO Box or an Apartment mailbox. If this is the case the post office will most likely leave a note in your box asking you to pick the package up at the post office counter instead.
Do you ship to Canada or Internationally?
YES! We currently ship worldwide, which includes Canada and all locations outside the United States. We stop taking First-Class CANADIAN and INTERNATIONALorders three weeks before Easter each year. You may order after this time but you will need to pay for upgraded shipping.Due to the different speed and reliability of customs and the postal system in different countries your First-Class-Mail orders can take anywhere from 7 to 21 days to arrive at their destination.
Do you have a Money Back Guarantee?
YES! It's extremely important to us that all OfficialEasterBunnyMail.com customers are 100% satisfied with their child's custom "Personalized Easter Bunny Letter".We offer a 30 day (from the date of delivery), no questions asked, return policy. If you or your child are not completely stunned by your custom personalized letter, you may simply send it back and receive 100% of your purchase price.We are the ONLY Easter Bunny site on the net to stand by such a bold guarantee!
I signed up for your newsletters, how can I be sure to receive any e-mails from
Be sure to add the @santasofficialnorthpolemail.com domain to your SAFE SENDERS list in your email software.
How do I contact you if I have any additional questions?
If you have any concerns or questions about placing an order or if you have already placed one and have additional questions then simply contact us using the ‘CONTACT US’ link at the top of the page in the menu bar.Be sure to add the @santasofficialnorthpolemail.comdomain to your SAFE SENDERSlist in your email software! This will ensure you receive important emails regarding your message. Contact Us Now!
Are my online transactions with your site secure?
Absolutely! At OfficialEasterBunnyMail.com we use a SECURE checkout with SSL Encryption, the safest way to purchase. You can be assured your transaction is SAFE.Your credit card statement will reflect a charge by 'NORTH POLE'.Official Easter Bunny Mail also holds a website identity assurance warranty of $50,000. This means that you are insured for up to $50,000 when relying on the information provided by IdAuthorityon this site.