Customer Testimonials - Official North Pole Mail - Personalized Letters From Santa Claus

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Dear Santa’s Official North Pole Mail, I just wanted you to know how much fun I have had through the years having these incredible letters sent each year to my grandsons. They both now 'know' about Santa but I'm sure the magic of Christmas will be in their hearts forever. This website has helped me make it so! Thank you so much for all the fun things one can do along with the letters. I especially enjoyed the Santa kit with all of Santa's personal items. Talk about making believers out of them. Just amazing!! That was one of the best Christmases ever! Thank you for everything. Nancy V.Phoenix, AZ

Dear Santa’s Official North Pole Mail, Hi, I just wanted to tell you that I received the 3 Santa Keys in the mail today and am so very happy with them! I have searched online at eBay and many other sites hoping to find one that looked like it would be actual heirloom quality that can be used for many many many years to come. When I found your website, I fell in love with the look of that key and debated a couple days before ordering. I am sure glad I did. The keys are beautiful! One for me and one for each of my two girls who will have this tradition with their families for years to come. This year, I’ll start it and my Grandson will be thrilled! Next year, I think I’ll get us Santa’s Wish Angel :) Thanks again! Denise P.

Dear Santa’s Official North Pole Mail, My lil guy finally received his letter and Santa's magic key, I've never seen him more excited!!! He wanted to hang the key already, to make sure he doesn't forget lol I'm so happy I did this, well worth it!! Thank you Official North Pole Mail. - Robbie V.

Dear Santa’s Official North Pole Mail, THANK YOU for bringing an almost unbelievable level of excitement, joy and happiness to an 8 yr-old boy and to his 6 yr-old sister with your Letters from Santa, Certificate, snow and Santa’s Key ! Their reactions were completely unexpected, where their mother commented, “Omg ! They got it yesterday !!! The quality and presentation was awesome!!! I'm almost ashamed I never had a letter from Santa arranged for my XXX and YYY. Thank You for making my children Happy!! They both were ecstatic !! XXX LOVED IT!!! She couldn't believe it !! YYYY was super excited asking for toys !! What a great experience…had to take a picture. Of course we had to make the snow !! So fun !! XXX even wrote back to Santa! ” 6 yr-old Girl’s Thank You Letter back to Santa stated, “It is the best gift I’ve seen. I’m so happy. I love it so much ! I’m going to have so much fun, today.” The children’s reactions were even more unexpected coming from two of the sweetest, but well-traveled & privileged children. So, I can’t thank you enough for not only your very high-quality presentation, but for the priceless memory and joy that your letters & “extras” brought to these two children’s lives ! Your website also made editing the letters so easy, where I combined not only few letters together, but was easily able to insert personal info for each child, which made the letters even more believable to them. Thank you, again ! - James N. - Beverly Hills, CA

Dear Santa’s Official North Pole Mail, I just wanted to say thank you for the wonderful job you all did on the letter from Santa and package we received yesterday. The stationary, the packaging, the seal, etc. were all of super quality. My daughter is 13 and way past the point of receiving a letter from Santa. But I have been doing this for her since she was an infant. Initially, I used a local business who did a fabulous job. The letters were so personalized and the little "gifts" included were always so cute. She still has some of them. Her favorite, and mine, was a small, personalized candy cane ornament that we still hang on the tree. Unfortunately they went out of business and I searched the Internet for another service. I have used several over the years but NONE were like the initial one I used and always somewhat disappointing after having such wonderful letters from Santa from the first company...until now!! Having the option to write your own letter is awesome but having standard letters as nice as yours is also a great thing! My daughter took the tube of North pole snow into her science class today and they had a blast making it even though they are all teenagers! Her science teacher asked her to ask me to email him the name of your company because he has 2 small boys and thought it was a really cool idea. My daughter said to me yesterday when the package came in the mail, "Mom, this package really put me in the Christmas spirit! Even though I know there is no man who comes down the chimney, I still believe in the Christmas spirit! I hope you still get me one of these when I'm in college." And I will. So, thanks for your service! It's fun and no matter how old you are, everyone still likes to get a letter from Santa! Merry Christmas! - Dianne C. Yagelski-Betti

Hello to all of Santa Elves, Just wanted to let you all know what a wonderful service you provide. I have used your service for many years and hopefully will be able to continue for many more. I started these letter for my older grandsons who are 22 and 20. I still have a granddaughter 12 and 2 younger grandsons 7 and 4. My grandchildren get so excited when they receive their letters from Santa. I have made a few mistakes over the years with my letters but one of your elves has always contacted me and help me fix the problem. So I just wanted to thank you all for the wonderful service and the smiles on my families faces when they receive their letters. Sue - 2019 Customer -

Dear Santa’s Official North Pole Mail, We were very pleased with your service. Our 3 yr. old granddaughter was happy and excited to get a letter from Santa Claus. I like the idea that we were able to give a date to when we wanted the letter mailed. Also liked that you gave us a choice to pick out something if we wanted to send a little extra with the letter. - Gayle P.

Good morning! Ok, usually I make my granddaughters "letters from Santa" but this year, I randomly tried out your company. OMG, what a difference! It was so easy, reasonably priced and the girls were thrilled! They said that Santa really upped his game! Thank you so much! I did not check the box to be reminded next year but I was wondering if I could be added to that. I would really appreciate it. Thank you again! Karen Worobey - 2019 Customer -

Dear Santa’s Official North Pole Mail, I could not believe it! Her letter arrived today! It showed up so fast!!! Thank you so much for awesome customer service. I haven't let her open it yet. I'm going to wait until the day after thanksgiving. (Trying to slow it down some what. It all seems to come in one big blob nowadays.) thanks again so much. Even the outside of the letter is so adorable with the seal! Sincerely,Lisa Shults - 2017

Dear Santa’s Official North Pole Mail, My 3 year old Grandson was so happy he could not believe that Santa sent him his special letter, stickers and bell, He was so excited Santa sent him his good boy certificate (he has been worried Santa might not think he has been good enough)! Thank you so much for making his day and ours! P.S. Wonderful quality!!! - 2017

Dear Santa’s Official North Pole Mail, Hello, I just wanted to say Thank you very much. Amy & Jeffrey are delighted with their letter from Santa Claus. Thank you for the Christmas sticker scenes too, they are appreciated. Thank you very much and Merry Christmas Jeff & Barbara Stewart - 2017

Thank you so much. The little kids i bought them for are going to just love the letters & Bells.. I'm glad I found your website. I'm saving the information myself & will do this again next year. Merry Christmas & Best Wishes in the New Year to all of you. A Very satisfied customer, DeAnn - 2019 Customer -

Dear Santa’s Official North Pole Mail, I thank you so much for the letters. My son and daughter-in-law were so surprised when they got the letters so when it was time to go to bed they read the letter to them (my grand girls). They were so excited they went to bed when told to. It turned out to be a very happy christmas. Thanks againMs Andrelyia Keys - 2017

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Dear Santa’s Official North Pole Mail, I just wanted to drop a note to tell you that your Santa letters and all the other creative Santa items you offer have brought much joy to my granddaughter as well as myself when I see the delight and excitement in her face. Thank you so much for helping provide that joy for us! I also want to point out that your website is wonderful. Its design is unique in so many ways from other online sites. It moves the consumer from item to item in a simple but efficient way which captures each opportunity to purchase in a sequential manner, and even includes a note to what the consumer can expect next. The site was built by people who anticipate and understand customer usability, friendliness and ease of ordering! What a relief to walk away from ordering knowing it was done perfectly the first time, a revolution! Great job to you all and so many thanks from a happy customer! Christine- 2018 Customer -